Customers communicate with the management of a business in a private and completely anonymous way. The management of the business displays the dedicated phone number provided by our system. Customers text their comments to the number. The comments are forwarded to the management phone from the dedicated phone number. Management replies back to the phone number. Phone number forwards the reply to the respective customer. Every transaction is done anonymously and is completely private both ways.
START BUILDING A HAPPY CLIENT BASE
Follow this simple steps and start getting feedback immediatly, by instant texting with your customers.
Step 1
Register for our service and select a dedicated phone number you can display around your premises.
Step 2
Customers text the phone number to send their message to the management. Customers number stays anonymous.
Step 3
The dedicated phone number forwards the message(s) to the management as a text message.
Step 4
The management replies back to the phone number which returns the reply to the respective customer as text.
FEATURES & BENEFITS
Management benefits by getting in touch with customers in real-time.
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Keep clients you would have lost engaged in your services and show clients you care about them.
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Enhance online appraisals by counteracting negative surveys.
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Find what your clients truly think.
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Spare money by finding upgrades to operations.
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Reveal concealed issues and answer in real-time.
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Track which locations are giving the best administration.